Legal notice

Legal Notice & Website Terms of Use

Last updated: 7 July 2026

1. Website Owner Information

This website is operated by:

Kayleigh Marie Gray trading as Tail and Tropic

Business type: Sole Trader

By accessing and using this website, you agree to comply with these Terms of Use. If you do not agree with these terms, please do not use this website.

We reserve the right to update or amend these terms at any time. Any changes will be published on this website.

2. Purpose of This Website

This website provides information about and sells pet products and related goods offered by Tail and Tropic.

We aim to ensure that all information provided on this website is accurate and up to date. However, we cannot guarantee that all information will always be free from errors or omissions.

3. Intellectual Property Rights

Unless otherwise stated, all content on this website, including but not limited to text, images, graphics, logos, designs, photographs, product descriptions, and website materials, belongs to Tail and Tropic or is used with permission from the relevant rights holders.

All content is protected by applicable intellectual property laws.

You must not copy, reproduce, modify, distribute, publish, sell, or use any website content without prior written permission from Tail and Tropic, except where permitted by law.

Any third-party trademarks, logos, or brand names displayed on this website remain the property of their respective owners. Their appearance on this website does not imply any partnership, endorsement, or affiliation unless specifically stated.

If you believe any content on this website infringes intellectual property rights, please contact us at:

Email: info@tailandtropic.com

4. Website Use

Users agree to use this website lawfully and responsibly.

You must not:

Use this website for unlawful purposes.
Attempt to gain unauthorised access to the website, servers, or systems.
Introduce viruses, malware, or other harmful material.
Attempt to interfere with the operation or security of the website.
Copy or extract website content without permission.
Provide false information or impersonate another person.

We reserve the right to restrict or remove access to users who misuse this website.

5. Website Availability and Liability

We aim to keep this website available and operating correctly; however, we do not guarantee uninterrupted access.

The website may occasionally be unavailable due to:

Maintenance.
Technical issues.
Internet or hosting problems.
Circumstances outside our reasonable control.

We are not responsible for losses caused by events outside our reasonable control.

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence or your statutory consumer rights.

6. Information Accuracy

We take reasonable steps to ensure that information on this website is accurate.

However, Tail and Tropic cannot guarantee that:

Product descriptions are completely free from errors.
Website content is always current.
The website will always be available without interruption.

Product purchases are governed by our Terms & Conditions and consumer rights obligations.

7. External Links

This website may contain links to third-party websites.

These links are provided for convenience only. Tail and Tropic has no control over external websites and accepts no responsibility for their content, availability, or privacy practices.

8. Personal Data and Privacy

We process personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For information about how we collect, use, and protect your personal data, please see our Privacy Policy.

9. Cookies

This website may use cookies and similar technologies to improve functionality, analyse website usage, and provide a better customer experience.

For more information, please see our Cookie Policy.

10. User Submitted Content

If customers submit reviews, comments, photographs, or other content, they agree that:

The content is their own or they have permission to use it.
It does not contain unlawful, offensive, or misleading material.
It does not infringe the rights of another person.

Tail and Tropic reserves the right to remove content that breaches these requirements.

11. Governing Law

These Terms of Use are governed by the laws of England and Wales.

Any disputes relating to this website or its use will be subject to the courts of England and Wales, except where consumer protection laws provide otherwise.